The booking opens the file
The customer, the car, and the dates start one rental file, not a folder created after the WhatsApp yes.
Resurve Rental File
Every rental.The whole story.
The booking, payment, agreement and condition photos belong together. Open one rental file and see what happened, what is missing and what comes next.
- Pickup and return
- Fuel and mileage
- Photos and issues
One rental
Stop splitting one rental across apps.
Open the rental and find the booking, money and documents together. Your team can answer the customer without searching through separate tools.
“At pickup I had the contract, the deposit, and the licence in one place.”
What the file holds
Payment stays on it
The payment, the deposit, and the balance stay on the rental.
Papers stay on it
The licence, the ID, and the signature attach to the same rental the desk will open at pickup.
Condition
Evidence is part of the job.
Keep pickup and return photos beside fuel, mileage and reported issues. The condition of the car has a clear record.
“The scratch is on the file with the photo.”
Pickup, photos, incidents
Pickup and return checklists
Fuel, mileage, and handover notes are part of the job, not a camera roll.
Condition photos
Photos stay on that rental, so the next shift sees the scratch with the picture.
Issues and accidents
An incident stays in the context of the rental and the car, not in a lost chat.
Memory
The business keeps the story.
See the handover, return and payment history in order. When a question comes back later, the details are still there.
“I can see how this car and this guest went last time.”
History on the rental
A timeline per rental
Open it a year later and the story is still there.
Repeat guests
Previous damage and how the money closed are on record instead of in someone’s head.
Business memory
In a dispute or a repeat booking, see the last damage and how the money closed without asking the owner.
Keep exploring · Forms
Ask what you already ask.
Ask for the details your business needs: licence information, identity, extra drivers or a flight number. Use the same form online and in bookings your team sends.
“The licence photo was on the rental before pickup.”
Custom booking checks
You choose the questions
Licence, identity, extra drivers, flight number, whatever your desk already runs.
Mark what blocks the booking
Required fields keep an incomplete booking visible until the guest finishes.
Same form everywhere
The store, POS, and bookings you send all show the live form you published.
Keep exploring · Operational Intelligence
Home shows today’s jobs.
Open Home and see the work due for your role. The next pickup, outstanding payment or missing document is ready to act on.
“I opened the app and knew what to do.”
How jobs show up
Home is the work
Open the app and see the pickups, collections, and papers due, not an empty dashboard.
The right person sees it
Each person sees the work they’re allowed to handle. Frontline sees the handover. Finance sees the money that has not posted.
Fleet, Bookings, and Finance create the work
Those surfaces unlock the jobs. Home shows them.
Automation inside the products
What happens by itself
The rental is one record from the first booking. The condition photos are still a person with a camera.
The booking opens the file
The customer, the car, and the dates start on one rental.
Forms and money stay on it
The signature, the licence, and the payment status stay on that rental. The desk is not hunting a second app for the contract.
Closing the return can ask for the review
When the team completes the return, the guest can be asked to review. Your team records the inspection.
How it runs
What the file holds
01
The booking opens the fileCustomer, car, dates, payment, forms.
02
Your team records what happenedHandover, fuel, photos, issues, accidents.
03
The return closes the loopInspection, extra charges, deposit, receipt.
Rental file questions
What is a rental file?
One record per rental: customer, car, payment, forms, fuel, photos, incidents, and return. Your team and the guest each see the part they need.
Can I keep condition photos?
Yes. Pickup and return evidence lives on that rental, with fuel and mileage, so you are not scrolling a camera roll.
Where do accidents and issues go?
On the rental file, with the car’s other records. The team sees them in the context of that rental.
Who can open the file?
Your team, by role. The guest sees the customer side of that booking, the payment, the documents they owe, and what to do next, not your internal notes.
Start
Create the account. Share the link.
Add the fleet, take the booking, and run the file. Resurve is the store, the checkout, the counter, and the next job, in one place.